Help and faq


Shipped abroad?
Yes, we ship all over the world. Shipping costs will be applied, which will be added at the time of payment. We offer discounts and promotions all year round, then it remains tuned for exclusive offers.

How long will it take to receive my order?
It depends on where you are. The orders developed here will take 1-6 working days to arrive. Deliveries abroad can take 3 to 16 days. Delivery details will be provided in the confirmation email.

What couriers do you use?
We use all the main local partner couriers and couriers. You will be asked to select a delivery method during checkout.


Can I return my product?
We always try to make sure that our customers love our products, but if you need to return an order, we are happy to help you. Send us an e-mail directly and we will guide you through the process.

Can I customize my product?
It depends on the creator and the product. All options are outlined on the product page, then look for the customization options there.

What happens if the product I ordered is exhausted?
In the extraordinary case in which a product is exhausted, we will contact the customer to inform him about any waiting times and/or to offer him one or more equivalent items in terms of quality/price ratio or we will reimburse. In the latter case we will reimburse only on the goods not available. Sometimes the products ordered are not available in the warehouse. The availability declared on the site is updated several times a day but it can happen that it is not precise for products with very limited availability. The customer will be promptly notified in the event of a product not available.

Any question?
You can contact us through our contact page! We will be happy to help you.